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This guide is written for business users, not developers.
If you can use Stripe and Sendcloud, you can set this up.

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What this app does for you

  • Creates Sendcloud orders from your Stripe invoices or new subscriptions.
  • Saves you manual copy/paste between tools.
  • Helps avoid duplicate orders.
  • Shows order and shipment status directly in Stripe.
  • Shows customer-level order history on Stripe customer pages.

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Start in 3 quick steps

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1. Connect Sendcloud credentials

In Stripe, open the app and go to Authentication:
  1. Paste your Sendcloud public key.
  2. Paste your Sendcloud secret key.
  3. Click Save credentials.
If the keys are correct, you will see a success message.

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2. Choose when orders are created

Go to Configuration:
  1. Choose your trigger event(s).
  2. Click Save configuration.
Recommended for most tenants:
  • Start with invoice.paid only for invoice-based flows.
  • Use customer.subscription.created if you sell a physical product on a recurring subscription and only need to ship once.
invoice.paid creates orders after each successful payment. customer.subscription.created creates an order only once when the subscription starts.

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3. Activate subscription (production)

Go to Billing:
  1. Click Start subscription.
  2. Complete checkout.
  3. Return to Stripe and confirm status is active.
In sandbox mode, you can test without a production subscription.

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Daily usage

Once configured, invoices are synced automatically based on your selected trigger.

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Manual mode (backup option)

On an invoice page in Stripe:
  1. Open the Sendcloud app panel.
  2. Click Create order in Sendcloud.
Use this when you need to send one invoice manually.

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Customer history view

On a Stripe customer page:
  1. Open the Sendcloud app panel.
  2. Review all synced Sendcloud orders for that customer.
  3. Open linked invoice, order, or tracking details directly.

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How to read statuses

  • Succeeded: order was created in Sendcloud.
  • Failed: something blocked the sync (for example credentials or subscription).
  • Already exists: this invoice was already synced earlier.

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Pricing reminder

  • €10/month includes the first 1,000 synced orders.
  • €10 per additional 1,000 orders.

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Good first-week checklist

  1. Test in sandbox with 2-3 invoices or a test subscription.
  2. Confirm orders appear in Sendcloud.
  3. Go live with invoice.paid or customer.subscription.created first.
  4. Expand triggers later only if needed.

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Need help?

If anything is unclear, contact support@vinaka-apps.com.