Sync modes
Automatic sync
Automatic sync is webhook-driven:- Stripe sends a configured invoice event.
- The app validates the webhook signature.
- The app resolves invoice data and order items.
- The app sends the order payload to Sendcloud.
- A sync reference is stored to prevent duplicates.
Manual sync
Manual sync is user-driven from the Stripe invoice detail page:- User clicks Create order in Sendcloud.
- The app checks if the invoice already has a successful sync reference.
- If not synced, the app creates the Sendcloud order.
- The app stores sync status and references.
Customer order history
From Stripe customer detail pages, the app shows synced Sendcloud orders linked to that customer, including invoice reference, Sendcloud order reference, and latest shipment/tracking details when available.Duplicate prevention
The app checks existing sync references by invoice identity before creating a new order. If already synced, it returns an “already exists” style result instead of creating duplicate orders.Shipment visibility
After Sendcloud sends update webhooks, the app can display:- Sendcloud order reference,
- parcel or shipment reference,
- tracking number and tracking URL,
- latest update status.