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Settings page structure

The app settings page has four areas:
  • Configuration: choose Stripe events that trigger order sync,
  • Authentication: save Sendcloud API credentials,
  • Billing: check subscription status and start/manage subscription,
  • Support: documentation and support links.

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Configuration tab

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Trigger events

You can select one or more Stripe events.

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Invoice events

EventWhen it triggersTypical use
invoice.createdImmediately after invoice creationEarly order prep
invoice.finalizedDraft invoice becomes openSync only finalized invoices
invoice.sentInvoice email is sentStart fulfillment after send
invoice.paidInvoice payment succeedsRecommended default
Start with only invoice.paid to avoid creating shipping orders too early.

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Subscription events

EventWhen it triggersTypical use
customer.subscription.createdA new subscription startsShip once at subscription start
Use customer.subscription.created if you sell a physical product on a recurring subscription and only need to ship once when the subscription begins. This avoids creating duplicate shipping labels on each recurring payment.

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Authentication tab

Paste your Sendcloud public key and secret key. On save, credentials are validated first against Sendcloud before they are accepted.
  • credentials are stored in Stripe Secret Store,
  • credentials are not stored as plaintext in app forms,
  • failed validation returns an actionable error.

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Billing tab

The Billing tab is where tenants can manage access to the app.

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Pricing

  • €10/month includes the first 1,000 synced orders.
  • €10 per additional 1,000 synced orders.
For full billing details, see Pricing & billing.

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Subscribe

Open the pricing page to review the plans and start your subscription:

Open pricing & billing

Review pricing and start the subscription flow.
If you’re using the app in a Stripe Sandbox account, no app subscription is needed. You can test freely. Sendcloud does not provide a sandbox, so test orders are still created in your real Sendcloud account.